Terms & Conditions

4. Accuracy of information

We take reasonable care to ensure that information published on our website is accurate and up to date.
However, nursery arrangements may change, including:

• Opening hours.

• Session times.

• Fees and additional charges.

• Government-funded childcare arrangements.

• Eligibility requirements.

• Staffing.

• Events and activities.

• Policies and procedures.

• Available nursery places.

Where website information differs from a written offer, Parent Contract, invoice, funding agreement or current nursery policy, the relevant written document will take priority.
If you are making an important decision based on information from our website, please contact us to confirm that the information remains current.


5. Funded childcare information

Information about funded childcare is provided as general guidance only.
Eligibility for funded childcare is determined by the government and the relevant local authority. Funding rates, eligibility criteria, funded hours and claim arrangements may change.
Parents and carers are responsible for:

• Checking their eligibility.

• Providing accurate information and eligibility codes.

• Renewing eligibility codes where required.

• Informing us of any changes that may affect funding.

• Completing any declarations or forms required by the local authority.

We cannot guarantee that a funding claim will be accepted. If funding is refused, withdrawn or reduced, the parent or carer may be responsible for any applicable fees in accordance with the Parent Contract and nursery funding agreement.


6. Information you provide

When submitting information through our website, you must ensure that it is:

• Accurate and complete.

• Not deliberately misleading.

• Kept up to date where relevant.

• Submitted by someone authorised to provide it.

You must not knowingly submit false information or information about another person without the necessary authority.
Information submitted through our website will be handled in accordance with our Privacy Policy.


7. Acceptable use of our website

You may use our website for lawful purposes, including learning about the nursery, making an enquiry or registering your interest.
You must not:

• Use the website for any unlawful, fraudulent or harmful purpose.

• Attempt to gain unauthorised access to the website, its server or connected systems.

• Introduce viruses, malicious software or other harmful material.

• Interfere with the operation, security or availability of the website.

• Attempt to copy, collect or extract website information using automated systems without permission.

• Submit abusive, threatening, discriminatory, offensive or misleading content.

• Impersonate another person or misrepresent your identity.

• Use our name, logo, photographs or content without permission.

• Use information from the website to send unsolicited advertising or messages.

We may restrict or block access to the website where we reasonably believe these terms have been breached.


8. Intellectual property

Unless stated otherwise, the content of this website belongs to Aflah Nursery or is used with the permission of the relevant owner.
This includes:

• Our name and logo.

• Website text and written materials.

• Photographs and videos.

• Graphics, illustrations and designs.

• Downloadable documents.

• Nursery resources and policy materials.

• The structure and appearance of the website.

You may view or print website content for your own personal and non-commercial use.
You must not copy, reproduce, alter, publish, distribute, sell or commercially use our website content without our prior written permission.
Nothing in these terms transfers ownership of our intellectual property to you.


9. Photographs and children’s information

Photographs, videos, artwork and information relating to children must not be downloaded, copied, shared, republished or used without permission.
Where parents or carers are given access to photographs or information involving other children, they must respect the privacy of those children and families.
You must not post or share photographs of other children on social media or elsewhere without the appropriate permission.


10. Website availability

We aim to keep our website available and working correctly, but we cannot guarantee that it will always be available, uninterrupted or free from errors.
We may suspend, withdraw, restrict or change all or part of the website for maintenance, security, operational or other reasonable purposes.
We will try to provide reasonable notice of significant planned changes where appropriate, but this may not always be possible.


11. Website security

We take reasonable steps to maintain the security of our website. However, we cannot guarantee that the website will always be free from viruses, malicious software or other harmful material.
You are responsible for using suitable security and antivirus protection on your device.
You must not knowingly introduce viruses, trojans, worms, logic bombs or other harmful or technologically damaging material.


12. External links

Our website may contain links to third-party websites, including government services, local authorities, Ofsted, social media platforms and other organisations.
External links are provided for information and convenience only. Their inclusion does not mean that we endorse or control the linked website.
We are not responsible for:

• The content of third-party websites.

• The accuracy of information they provide.

• Their availability or security.

• Their privacy practices.

• Any loss or damage resulting from their use.

You should review the terms and privacy policies of any third-party website you visit.


13. Our responsibility to you

Nothing in these Terms and Conditions excludes or limits any responsibility that cannot legally be excluded, including responsibility for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Breach of your statutory consumer rights.

• Any other matter for which liability cannot legally be excluded.

We are not responsible for loss or damage arising from:

• Reliance on general website information without confirming current arrangements with us.

• Temporary website unavailability.

• Viruses or harmful material introduced by a third party.

• The content or operation of third-party websites.

• Events outside our reasonable control.

Where we fail to comply with these terms, we are responsible for foreseeable loss or damage caused by that failure. We are not responsible for loss or damage that was not reasonably foreseeable.
Nothing in these terms affects your statutory rights.


14. Nursery services and safeguarding

These website terms do not govern the day-to-day provision of childcare. Childcare services are governed by the relevant:

• Parent Contract.

• Registration and consent forms.

• Funding agreement.

• Fee information.

• Nursery policies and procedures.

• Safeguarding arrangements.

• Statutory early years requirements.

Information submitted through the website is not monitored continuously.
You must not use a website form or email to report an emergency or an urgent safeguarding concern.
In an emergency, call 999. For urgent concerns relating to a child attending the nursery, contact the nursery directly using the current contact details provided to parents.


15. Privacy and cookies

Our collection and use of personal information are explained in our Privacy Policy.
Our website may use cookies and similar technologies. Details of the cookies used and the choices available to you should be provided through our cookie notice or cookie settings.
By using the website, you agree to the use of strictly necessary cookies. Non-essential cookies will only be used where you have provided consent or where another legal exemption applies.


16. Changes to these terms

We may update these Terms and Conditions when:

• Our website or services change.

• Our contact details change.

• Our policies or procedures change.

• Legal or regulatory requirements change.

• We introduce new website features.

The latest version will be published on our website with the date it was last updated.
Your continued use of the website following an update means that the revised terms will apply to your future use of the website.


17. If part of these terms is invalid

If any part of these Terms and Conditions is found to be unlawful or unenforceable, the remaining sections will continue to apply.


18. No waiver

If we do not immediately take action when these terms are breached, this does not mean that we have given up our right to take action later.


19. Governing law

These Terms and Conditions are governed by the laws of England and Wales.
The courts of England and Wales will generally have jurisdiction over disputes relating to these terms. If you live elsewhere in the United Kingdom, you may also have rights to bring proceedings in the courts where you live.


20. Contact us

If you have questions about these Terms and Conditions, please contact:
Aflah Nursery
Regal Community Centre
Ridgefield Road
Oxford
OX4 3BY
Email: aflahnursery1@gmail.com
Telephone: 07814 159288